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Title
Text copied to clipboard!Laundry Supervisor
Description
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We are looking for a dedicated and detail-oriented Laundry Supervisor to manage and oversee the daily operations of our laundry department. The ideal candidate will ensure that all laundry services are performed efficiently, meeting the highest standards of cleanliness and quality. As a Laundry Supervisor, you will be responsible for supervising staff, maintaining equipment, and ensuring compliance with health and safety regulations. Your role will be pivotal in ensuring customer satisfaction by delivering timely and impeccable laundry services. This position requires strong leadership skills, excellent organizational abilities, and a commitment to maintaining a clean and safe working environment. You will work closely with other departments to ensure seamless operations and address any specific laundry needs. If you have a passion for operational excellence and enjoy leading a team, this role is perfect for you. Join us and contribute to creating a positive and professional environment where quality and efficiency are prioritized.
Responsibilities
Text copied to clipboard!- Supervise and coordinate the daily operations of the laundry department.
- Ensure all laundry is cleaned, pressed, and delivered on time.
- Train, schedule, and manage laundry staff to maintain high performance.
- Inspect laundry equipment and arrange for maintenance or repairs as needed.
- Monitor inventory levels of detergents, chemicals, and other supplies.
- Ensure compliance with health and safety regulations and company policies.
- Address customer complaints or special requests related to laundry services.
- Maintain accurate records of laundry operations and staff performance.
Requirements
Text copied to clipboard!- Proven experience in a supervisory role within a laundry or similar environment.
- Strong knowledge of laundry equipment and cleaning techniques.
- Excellent organizational and time-management skills.
- Ability to lead and motivate a team effectively.
- Good communication and interpersonal skills.
- Attention to detail and commitment to quality service.
- Basic computer skills for record-keeping and reporting.
- Flexibility to work shifts, weekends, and holidays as needed.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in a supervisory role?
- How do you ensure high-quality standards in laundry operations?
- What steps do you take to motivate and manage a team effectively?
- How do you handle equipment breakdowns or maintenance issues?
- Can you provide an example of how you resolved a customer complaint?
- What strategies do you use to manage inventory and supplies efficiently?
- How do you ensure compliance with health and safety regulations?
- Are you comfortable working flexible hours, including weekends and holidays?
