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Title
Text copied to clipboard!Laundry Supervisor
Description
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We are looking for a dedicated Laundry Supervisor to manage and oversee our laundry operations, ensuring high-quality service and efficiency. The Laundry Supervisor will be responsible for supervising laundry staff, coordinating daily operations, and maintaining compliance with health and safety standards. The ideal candidate will have strong leadership skills, attention to detail, and experience in managing laundry services within hospitality, healthcare, or similar industries.
In this role, you will be responsible for ensuring that all laundry processes are carried out effectively, from sorting and washing to drying, ironing, folding, and distribution. You will manage inventory levels of laundry supplies, detergents, and equipment, ensuring that all necessary items are available and in good working condition. Additionally, you will be responsible for training and mentoring laundry staff, ensuring they understand and adhere to company policies and procedures.
The Laundry Supervisor will also be responsible for maintaining cleanliness and organization within the laundry facility, ensuring that all equipment is regularly serviced and maintained to prevent downtime. You will monitor the quality of laundry services provided, addressing any issues promptly and effectively to maintain high standards of customer satisfaction.
You will collaborate closely with other departments, such as housekeeping, maintenance, and management, to ensure smooth operations and timely delivery of laundry services. You will also be responsible for scheduling staff shifts, managing payroll, and ensuring compliance with labor laws and company policies.
The successful candidate will possess excellent organizational and communication skills, with the ability to multitask and prioritize effectively in a fast-paced environment. You should have a strong understanding of laundry equipment operation, maintenance, and troubleshooting, as well as knowledge of various fabrics and appropriate cleaning methods.
We value candidates who demonstrate initiative, reliability, and a commitment to excellence. You should be proactive in identifying opportunities for improvement within the laundry department, implementing new processes or technologies to enhance efficiency and quality.
This position requires flexibility in working hours, including weekends and holidays, to accommodate operational needs. You should be comfortable working in a physically demanding environment, standing for extended periods, and lifting heavy loads when necessary.
If you are passionate about providing exceptional laundry services, possess strong leadership abilities, and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity. Join our team and contribute to maintaining the highest standards of cleanliness, hygiene, and customer satisfaction within our organization.
Responsibilities
Text copied to clipboard!- Supervise daily laundry operations, ensuring efficiency and quality standards are met.
- Train, mentor, and manage laundry staff, ensuring adherence to company policies and procedures.
- Maintain inventory of laundry supplies and equipment, ordering replacements as needed.
- Ensure compliance with health, safety, and sanitation regulations within the laundry facility.
- Coordinate with other departments to ensure timely delivery and distribution of laundry items.
- Schedule staff shifts, manage payroll, and ensure compliance with labor laws.
- Monitor equipment performance, scheduling regular maintenance and repairs as necessary.
- Address customer complaints and resolve issues promptly to maintain high satisfaction levels.
Requirements
Text copied to clipboard!- Proven experience as a Laundry Supervisor or similar role in hospitality or healthcare settings.
- Strong knowledge of laundry equipment operation, maintenance, and troubleshooting.
- Excellent leadership, organizational, and communication skills.
- Ability to multitask, prioritize tasks, and work effectively under pressure.
- Knowledge of health, safety, and sanitation regulations related to laundry operations.
- Physical stamina and ability to lift heavy loads and stand for extended periods.
- Flexibility to work varied shifts, including weekends and holidays.
- High school diploma or equivalent; additional training or certification in laundry management is a plus.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience managing laundry operations?
- How do you ensure compliance with health and safety standards in a laundry facility?
- What strategies do you use to motivate and manage your laundry team effectively?
- How do you handle equipment breakdowns or maintenance issues to minimize downtime?
- Can you provide an example of how you resolved a customer complaint related to laundry services?
